Renee Fields-York, Licensed Retail Sales Manager/AVP with First Citizens Bank, gave a compelling account of her Leadership Anderson experience to the record-breaking class of Leadership Anderson.
She prepared, the thirty-five person class for their 10-month experience - affirming the fun, education and life-long bonds that will be made along the way.
For more information on Leadership Anderson, contact Gayla Bolt at (864)226-3454 or email firstname.lastname@example.org
The Association of Chamber of Commerce Executives (ACCE) (www.acce.org) has designated Pamela L. Christopher, President & CEO of the Anderson Area Chamber of Commerce, as a Certified Chamber Executive (CCE). The CCE is the only national certification for chamber professionals.
“The CCE program assesses and tests the applicant's knowledge of core chamber management areas—management, planning and development, membership and communication, and operations,” says Bob Quick, CCE, president and CEO of Commerce Lexington Inc. and CCE commission chairman. “Chamber professionals who are designated CCEs have rightfully earned this outstanding recognition through hard work, countless hours of dedication to their field, and leadership of their chamber to achieve the chamber’s goals. We are proud to have this year’s class join a long tradition of professional excellence.”
Anderson Area Chamber Board Chairman Beverly McAdams, Vice President for Presidential Affairs at Anderson University, says, “We are so proud of Pam’s accomplishment! This certification places her in a very elite category of chamber executives. We are fortunate to have someone with her drive and passion leading our Anderson Chamber. She is an asset not only to our Chamber, but to the entire Anderson community.”
Christopher was one of seven chamber executives in the nation who earned the CCE designation which was awarded August 10 during ACCE’s Convention in Savannah, Georgia. Since the program was initiated more than 40 years ago, only about 500 individuals have earned this highest designation in the industry.
Pamela L. Christopher, CCE, IOM has served as President & CEO of the Anderson Area Chamber of Commerce since 2014. Pam is the past President of the Board of Directors (2001) of ACCRA (American Chamber of Commerce Researchers Association), now C2ER (The Council for Community and Economic Research). Pam formerly served on the GACCE (Georgia Association of Chamber of Commerce Executives) Board of Directors, she was the GEDA (Georgia Economic Development Association) Chair of Education and Workforce Development, and subsequently the Chair of Technology Task Force. Pam currently serves on the following board of directors: Anderson Area Business and Education Alliance, Anderson County Economic Development Advisory Board, Anderson Sister Cities Association, CACCE (the Carolinas Association of Chamber of Commerce Executives), Imagine Anderson, Innovate Anderson, Ten at the Top, and the United Way of Anderson County. Pam is a 2004 graduate of Economic Development Institute - University of Oklahoma and a 2005 graduate of the Institute for Organizational Management at the University of Georgia. Pam currently volunteers her time for Meals on Wheels of Anderson County, and the Anderson Free Clinic.
Established in 1914, ACCE is an association of 7,000 leaders from 1,300 chambers of commerce, including 93 of the top 100 U.S. metro areas. The combined membership of ACCE chambers exceeds 1.2 million businesses. Chamber leaders look to ACCE for best practices, networks and new ideas that will help them advance the interests of their communities. ACCE recommends successful programs and strategies, and identifies trends, partners and business models that show promise. For more information, visit www.acce.org.
Weathers Gets Attention of Anderson Business Community
Simply put, connected conversations are dialogues that allow people to introduce new information and perspectives in which each participant in the conversation is open to receiving.
These conversations can only be had if there is a safe space for those involved in the discussion to share their thoughts.
Why does this matter in business?
Businesses operate in dangerous territory, and risk losing valuable assets, due to the inability to have proper dialogue. It’s important to understand the difference between dialogue and monologue. Charles Weathers, CEO of The Weathers Group, gave a great example at the August edition of the Anderson Area Chamber of Commerce’s breakfast forum “Toast ‘n Topics.”
At the event, he stated that monologues are one-sided. He illustrated this by reminding the audience that they’ve all been in situations where “people are waiting for you to stop talking, or take a breath, so they can say what they want to say.” Dialogues, in contrast, allow each participant in the conversation to introduce new information or perspectives to consider – with the listeners being open to understanding.
Once a person has shut down, not willing to talk, then it creates an even bigger problem within the organization.
Weathers presented a familiar workplace scenario, where subjects “A” and “B” had a problem. Rather than going to subject “B,” subject “A” shares the issue with subject “C” – who shares the issue with subject “D.” “Meanwhile,” said Weathers, “B doesn’t even know that there is a problem between them and subject A.”
Most problems in the workplace occur because the environment doesn’t promote connected conversations. Those with open door policies have closed-minded people behind those doors, and they often don’t want to talk. Weathers asked, “Why is it that we put so many people in customer service positions who don’t like people?”
As a reminder, the number one fear in business is conflict. Weathers says, “If you are truly my friend, and you have a problem with me, come and talk to me about it.” He travels the country, consulting businesses and organizations, teaching them to have those uncomfortable conversations – reminding everyone that we all have prejudices.
“Prejudice simply means to pre-judge,” said Weathers. By opening the door for connected conversations, we can eliminate or counter those differences and work together to achieve greatness.
In the case of business, conversations lead to better relationships – leading to results. People can tell how you feel about them by how you talk to them. If you talk at them, and not to them, they feel discounted as a person.
Here are several take-a-ways to having value-based conversations. Leaders who take heed will achieve great results.
Toast ‘N Topics, held every first Thursday monthly, is a breakfast forum that focuses on timely and relevant topics that effect the Anderson Area business community. It is designed to keep the community and its professionals informed, and provide an opportunity for networking and business exposure.
For more information on this event, or other events, contact the Anderson Area Chamber of Commerce at (864)226-3454, or visit www.andersonscchamber.com.