PARAGON ASSOCIATES RECOGNIZED FOR EXCELLENCE IN 2017 AWARDS CEREMONY

PARAGON ASSOCIATES RECOGNIZED FOR EXCELLENCE IN 2017 AWARDS CEREMONY
ANDERSON, S.C. – Recognition arrived in spades for Paragon Hotel Co.’s “Game of Hearts” recipients at the company’s 2017 awards ceremony, spotlighting associates’ exceptional service and performance, creativity, innovation, teamwork and their embodiment of PHC’s brand culture.
Announced at the company’s December conference in Asheville, the winners are:
General Manager of the Year: Dean Andrews Jr. manages the Hampton Inn Easley, which ranks No. 1 of four hotels in Easley, pulling in 4.5 out of 5 stars on TripAdvisor with more than 250 “Excellent” ratings and a TripAdvisor Certificate of Excellence.
Hotel of the Year: DoubleTree by Hilton Winston-Salem – University, which earned a TripAdvisor Certificate of Excellence in 2017, was named Paragon’s top property, under the leadership of Josh Rubio.
2017 Sales Superstar: Dawn Donatelli, at Paragon Greenville Collection, was recognized for her “inventive vision of ‘out-of-the-box’ sales approaches and creative actions yielding impressive results.”
2017 King/Queen of Shine Award: Katherine Dutton, a Rooms Dept. leader at Hampton Inn Easley, showed an “exceptionally high level of personal commitment each and every day,” motivating her team, fostering engagement, inspiring leadership, and diligence in ensuring outstanding guest experiences. 2017 Titan of Troubleshooting: Randy Bohl not only manages general and preventative maintenance at Holiday Inn Anderson, he also helps provide excellent guest service while creating high-quality sustainability standards throughout the property. 2017 Pineapple Service Award: Brandon Brodie took home the prize that symbolizes generosity and hospitality to travelers. Also an associate at DoubleTree by Hilton Winston-Salem – University, he embodies the award that is a “celebration of our pride in service and recognizes the one individual who has gone above and beyond what is expected to enrich a visitor’s stay at any one of our hotels.” 2017 Guest Service Champion: Etienne Woolridge displays an “inherent spirit to serve and lead the hotel front of house staff.” Demonstrating “confident service skills,” he finds “ways to go above and beyond for the team by delivering on guest and associate promises, embodying the brand culture, focused on the guests’ needs at all times,” and achieving a high standard of excellence.
Headquartered in Anderson, S.C., Paragon Hotel Co. owns and manages properties comprising more than 2,100 rooms in South Carolina, North Carolina, Georgia, Tennessee, and Virginia. The company aims to be the preferred hospitality-management company that earns the loyalty of its customers, team members, and investors. In addition to IHG franchises, PHC’s portfolio includes hotels within Hilton Worldwide, Marriott, Choice Hotels International, Carlson Rezidor Hotel Group, Best Western, and Wyndham Worldwide franchises.