GSP Recognized for Excellence During Pandemic
December 15, 2021
Contact: Michelle Newman
Communications Manager 864.848.6257
GSP Recognized by Industry Organizations for Excellence During Pandemic
Awarded ACI-NA Adaptability Award
GREER, SC–Airports Council International (ACI), the world’s most prominent industry association for airports, has announced that Greenville-Spartanburg International Airport (GSP) was awarded the prestigious Adaptability Award for small airports in North America. Winners of this award have successfully demonstrated their versatility and innovative spirit in maintaining a safe and effective concessions program while preserving the highest customer experience during the COVID-19 pandemic.
As a result of the significant decline in passenger traffic resulting from the pandemic, airports were forced to rethink how to provide dining, shopping, and amenities in a safe and effective manner. During this time, GSP proactively assumed management of five restaurants at the airport and re-worked the operations of each concept to maximize efficiency and service to the customer. As part of the process, the airport even introduced QDOBA Mexican Eats as a new dining option, the first QDOBA location in the Upstate South Carolina region.
Other winners of this award were Indianapolis International Airport (IND) representing medium sized airports and Hartsfield Jackson Atlanta International Airport (ATL) representing large airports.
“GSP takes great pride in providing our customers with a better airport experience,” said Scott Carr, vice president of commercial business and communications of the Greenville-Spartanburg Airport District. “In recent years, the airport has received numerous awards for excellence from industry organizations for our restaurants, retail stores, passenger amenities, and marketing activities. However, we are humbled to be recognized with this prestigious award during such a challenging time.”
In addition to ACI’s Adaptability Award, GSP was also recently recognized for excellence by the Association of Marketing and Communication Professionals and Graphic Design USA. GSP received Gold MarCom Awards for television advertising and the design of the new Airport Museum. The airport also received a Platinum MarCom Award for its redesign of the gspairport.com website. Also, Graphic Design USA awarded its commendation for the airport’s redesign of the gspairport.com website.
In 2020, GSP was recognized as the Best Airport in North America in the 2-5 million passenger category by is customers and Airports Council International. In 2021, the airport was awarded the Airports Council International (ACI) Airport Health Accreditation for its commitment prioritizing health and safety measures for its customers and employees.
Despite the pandemic’s significant impact on the travel industry, GSP continued to prioritize its passengers by re-opening concessions, expanding services, introducing new amenities, and enhancing platforms that allow the airport to share important travel information.
About Airports Council International
Airports Council International (ACI), the trade association of the world’s airports, was founded in 1991 with the objective of fostering cooperation among its member airports and other partners in world aviation, including the International Civil Aviation Organization, the International Air Transport Association, and the Civil Air Navigation Services Organization. In representing the best interests of airports during key phases of policy development, ACI makes a significant contribution toward ensuring a global air transport system that is safe, secure, customer-centric, and environmentally sustainable. As of January 2021, ACI serves 701 members, operating 1933 airports in 183 countries.
MarCom Awards honors excellence in marketing and communications while recognizing the creativity, hard work and generosity of industry professionals. Since its inception in 2004, MarCom has evolved into one of the largest, most respected creative competitions in the world. Each year about 6,500 print and digital entries are submitted from dozens of countries. MarCom is administered by the Association of Marketing and Communication Professionals (AMCP).
About Graphic Design USA
Since 1963, Graphic Design USA (GDUSA) has been a business-to-business information source for graphic design professionals. GDUSA covers news, people, project, trends, technology, products, and services. The GDUSA brand now includes a 100,000 visitor-a-month website, a monthly e-newsletter, a digital version of the magazine formatted for desktop, tablet and phones, and several national design competitions that culminate in Annuals showcasing the best in Graphic Design, Inhouse Design, Web Design, Package Design, Healthcare Design, and Digital Design. Graphic Design USA is located on Fifth Avenue in Manhattan NYC.
About Greenville-Spartanburg International Airport
Greenville-Spartanburg International Airport (GSP) is served by seven major airlines offering convenient daily flights to destinations across the U.S. In 2020, GSP was recognized as the Best Airport in North America in the 2-5 million passenger category by is customers and Airports Council International. In 2021, the airport was awarded the Airports Council International (ACI) Airport Health Accreditation for its commitment prioritizing health and safety measures for its customers and employees. The airport is also a hub for air cargo, including flights regularly flown to and from Europe and points across the United States. Learn more at gspairport.com.